Published:
June 29, 2024
About Billabong Hotel
Dine in
Takeout
Delivery
Service Options
Highlights
Bar games
Great cocktails
Sports
Offerings
Alcohol
Beer
Cocktails
Food
Food at bar
Hard liquor
Wine
Atmosphere
Casual
Planning
Accepts reservations
Parking
Free street parking
Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom
Amenities
Restroom
Wi-Fi
Free Wi-Fi
Crowd
Groups
Payments
Credit cards
Debit cards
NFC mobile payments
Map
Billabong Hotel Reviews
We go here to play pool. Friendly staff, clean and not too crowded
- nads bonkers
5 Fri 2024 at 11.46 pm
This place is really dated and run down. Little fruit flies and fleas flying around everywhere. Not overly clean. Don't get me started on the toilets used syringes left behind by junkies.
- Sonya Shaw
5 Fri 2024 at 11.46 pm
The restaurant has great meals at a very reasonable price. The staff are very friendly and will allow you to mix and match meals if requested. Would recommend anyone to give them a go.
- becky orji
5 Fri 2024 at 11.46 pm
The Chef is an outstanding cook.
The delicacies served are sumptuous. My family and I love to dine there. Good customer service and a cozy atmosphere to relax.
❤️ ❤️ ❤️
- kris peter
5 Fri 2024 at 11.46 pm
The bar staff are kind and always accommodating. Duty managers are always ensuring patrons are comfortable and provide a service as well as any other Pub within the district.
I'm here most weekends and will continue to come , and am looking forward to some of the exciting changes coming in the coming months !!. Thanks Billabong!!
- Rena Loucas
5 Fri 2024 at 11.46 pm
Such a friendly hotel.
The bar staff here were the most amazing caring ladies, so attentive.
They brought me over the nicest coffee.
These ladies were so big on service and their smiles were heart felt.
Thank you to you both ,you made our experience very memorable.
Left this hotel with a smile, we will be back.
- Mohamad Fayed
5 Fri 2024 at 11.46 pm
Stayaway from here.the machines are tampered this is a example
- Evolution Walker
5 Fri 2024 at 11.46 pm
Probably the best place to have a steak dinner in the area excellent quality and service, must be a place to visit. 10/10
- Yal Tong
5 Fri 2024 at 11.46 pm
Literally best pub in Merrylands hands down! Would rather come here than rsl always good vibes in sports bar and gaming room clean and tidy good managers on board esp islander lady with tat sleeve was very professional when dealing with junkies causing trouble good to see management dealing with it! And moving them on.
- Sanish Karki
5 Fri 2024 at 11.46 pm
I want to share my worst experience today. I'm a regular visitor to this place, but today was terrible. I was drinking beer at the bar, and after my third drink, a fruit fly suddenly landed in my nearly full glass, which I had just ordered.
I told the bartender that there was a fly in my drink, and she responded, "That's not my problem." I was really confused. It was their lack of cleanliness that led to a fruit fly in my drink. When I asked her, "What should I do now?" she said, "It's up to you," implying that if I wanted to drink it with the fly, it was my choice.
I told her I didn't want to drink it with a fly in it, and she took my glass and threw it in the sink without offering a replacement. I didn't want any trouble, so I asked the security person for her name to mention in this review. He said her name is “Somali “ Name may be wrong but the time was 19th May,2024 11:45 pm
This experience was unacceptable and disappointing. I hope the management addresses this issue to prevent it from happening to other patrons.
- Nathan “Norlick” Orlick
5 Fri 2024 at 11.46 pm
I've never had a better night out in my life thanks to Nikita and KP's breathtaking service. Her presence lifted the energy of the room in a way that can't be described with words and I think I'm a better person for it.
If that wasn't enough, her pouring skills were incredible, effortlessly filling a jug of beer with the perfect amount of froth over and over again as Peter watched on, frozen from awe at the mastery on display. It was like nothing I'd ever seen.
I think everyone was deeply impressed that day, and in truth a little jealous.
To describe it in one word; it was magical.
- Patrick Younan
5 Fri 2024 at 11.46 pm
Incredible pub, great staff, Monica Amber and Pauline are my absolute favorites. Food has never been better!
- 迷失男孩
5 Fri 2024 at 11.46 pm
I love the Bistro, their lamb chop is just so valuable !!!
- Cherin Johns
5 Fri 2024 at 11.46 pm
I love the Billabong hotel. Friendly staff both in the bistro and the bar. I work across the road and it is my go to. Love it! Keep up the hard work and excellent service!
- Tamena Olivera
5 Fri 2024 at 11.46 pm
I love how you're greeted by the staff the second we walk in, it's my favourite place to hang out with friends 🧡, plus the Environment is so delightful
- Richy kirazy
5 Fri 2024 at 11.46 pm
I have recently moved to guildford and i must say the staff here are a lot more friendly and welcoming than any other venue i have visited during my stay here.
a BIG shout to cassandra for remembering my name and what i drank on my second visit to the hotel 2weeks later, and with that gesture this place and the staff have won me over.
- Meteor Stream
5 Fri 2024 at 11.46 pm
I have had the most considerate, caring staff members who ever existed working at this hotel. ESPECIALLY MEL and Peter The manager who took out of her time after she had finished her shift to go look for my lost property (which was my fault btw) and returned it to me promptly.
I hundred percent recommend the lovely dedicated at this hotel especially Mel and Peter.
Thanks
Ali
- Mohammad Haidari pak
5 Fri 2024 at 11.46 pm
I have been a customer of this club for many years. I waste a lot of money in the poker machines here every day. Tonight, exactly five minutes after I finish my money and was about to withdraw money from my account, the security officer rudely told me to leave the pub if you don't play. I told him that it was not a problem as long as I was losing my money, but now I don't have the right to rest for five minutes? But he rudely ordered to leave the club. I told him that you don't know how to respect customers at all and I went out to withdraw money from the bank. On the way back, he stopped me and said you have no right to enter the pub for 24 hours. I asked why? I went to take money. But he stopped me and scared me out by physically touching me, which is an example of assault. My friend told him to be polite, this gentleman is eighty years old. Why are you touching him, but he claimed that I don't understand what he is saying, while my English is as good as his. Later, when I was going out of the door, he came towards me and pushed me by hitting me with his body! I'm still shocked and speechless about his behaviour. All this happened under the camera. I request the hotel management to take care of this issue because such personnel are not worthy of this place.
- Daniel Yar
5 Fri 2024 at 11.46 pm
I had an extremely distressing experience at Billabong Hotel Merrylands that I believe is important to share. During a recent visit, a security officer grossly violated my privacy. While using the restroom, the officer climbed over the toilet partition, invading my private space without any proper justification. This action was not only humiliating and disrespectful but also questionable in legality, considering the strict protections against unreasonable searches and privacy invasions.
Such behaviour is unacceptable, particularly in a setting that should prioritize the safety and dignity of all patrons. It's essential for customers to be aware that their rights to privacy are supported by law, even in situations where security is a concern. I urge potential visitors to reconsider supporting this establishment until they address and rectify these invasive security practices.
- Atilla Dagli
5 Fri 2024 at 11.46 pm
Great service,amber is a delight a friendly young lady,thank you for looking after us amber.
- tony mcmahon
5 Fri 2024 at 11.46 pm
Great pub, been drinking here for years! Absolutely love Monica, Mel and Marie. Monica is always serving with a smile 😃
- Shane Xia
5 Fri 2024 at 11.46 pm
Great local pub and hotel 50 metres from Merrylands station. Very friendly and accommodating staff
- Hamayon Noori
5 Fri 2024 at 11.46 pm
Good pub, friendly people & friendly billabong team.
- Amir Ahmadi
5 Fri 2024 at 11.46 pm
Friendly staff at billabong, great food
- Gamini De Silva
5 Fri 2024 at 11.46 pm
for a long time, we to go here for occasional bear and a meal. a very friendly and professional staff. change of bistro staff is a good outcome. we had a few bad food experience but the recent visit was a positive. e had a nicely prepared T bone steak which is the best steak that we had for a while. cooked as ordered. keep the good work going!
- Smithy Wade graham
5 Fri 2024 at 11.46 pm
Don’t come in to often but the other day I had come in I was minding my own business and I herd some arguing it was the staff a boy and a girl arguing between them selfs it seems like they are in a relationship of some sort and what was weird it seems like the boy I believe him name was Peter is a manager!!! Poor work place environment and VERRY unprofessional won’t be coming back for a while embarrassing !
- Sagar Gc
5 Fri 2024 at 11.46 pm
Awesome place , awesome friendly staffs been , there for almost 3 years everyday .
If you wanna drink beer and save water I would recommend all of you to go to billabong hotel Merrylands 😍😍😍
- Thomas Beavan
5 Fri 2024 at 11.46 pm
10/10 The team here will keep you on your toes from the moment you arrive. Plenty of room to enjoy with friends or family.
And don't forget. They got the name Billabong out of everyone!
- Silvio Mueller