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Club Central Hurstville
- +61295703355
- 2 Crofts Avenue, Hurstville, New South Wales 2220, Australia
Published:
July 19, 2024
About Club Central Hurstville
Service Options
Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Map
Club Central Hurstville Reviews
Yummy yum cha. Get the ngau gan (beef tendon) and har cheung (prawn rice rolls)
- Lynda Wallace
19 Fri 2024 at 09.12 pm
Yes, i was impressed. Everyone was friendly. The service was excellent. Food downstairs Central cutrina was beautiful
- Amanda Good
19 Fri 2024 at 09.12 pm
Wow best food I've had in Sydney since arriving from the UK three weeks ago. I'm originally from Sydney so know Australia food. Friendly greeting when we arrived, lovely helpful staff. The three of us were most impressed with the food. The salt and pepper squid, shoulder of lamb, fish and chips and lobster roll. We are definitely coming back and look forward to trying the yum cha.
- Louise Chan
19 Fri 2024 at 09.12 pm
Would give 0 star if I could. Extremely poor attitude and plain rudeness of security guard at the entrance, straight up condescending to visiting guests. Never visiting again.
- Piya Colada
19 Fri 2024 at 09.12 pm
We went to Above 8 Rooftop Bar & Lounge but they were closed for functions but staff at the reception didn't know about it because they sent us up so we went to gaming area instead.. looks really nice after the renovations
- Amy CHEN
19 Fri 2024 at 09.12 pm
We have peer support Program lunch here today, healthy food and tasty, excellent. Member Card $2.2 for 5 years.
- Y YANG
19 Fri 2024 at 09.12 pm
Very nice club, also have decently priced car charging pods in the car park, awesome
- Michael Wilson
19 Fri 2024 at 09.12 pm
Untrained and hopeless staff, poorly resourced, disgraceful management, will never step foot inside this appalling establishment under the current regime.
Chinese restaurant makes Fawlty Towers look like a slick operation.
Would give it zero stars but the rating doesn’t allow.
- Cranston Hammett
19 Fri 2024 at 09.12 pm
Tried to go this venue yesterday, but was rudely turned away at the door.
Staff said I couldn’t enter if no membership and lived within 5 Kms.
I was fine because i live in the city. My friend is visiting and had an overseas ID. The rude aggressive doorman blatantly refused us entry. He also snatched my license out of my hand and when i second guessed for refusing foreigners he said “don’t shout or Ill call security!, and “Stand over there!” We were treated like criminals.
Who needs to be treated by such rude attendants just for going out? Another friend was already in the restaurant with membership and a booking. There was no way we could join them.
This aggressive Chinese doorman was on a real power trip.
There are so many nice other clubs and Chinese Restaurants why would you want to go there and to treated so appallingly.
Clients should rethink their choice of venue. Staff need a serious customer service overhaul.
Don’t Go!
- Linda Venning
19 Fri 2024 at 09.12 pm
Travelodge Hurstville is a beautiful hotel. Close to Westfield, trains, buses. My room was so comfortable, amazing bed with large fluffy pillows. There is a rooftop bar with gorgeous views. The staff were very helpful and friendly. My new go-to place when visiting Sydney.
- Guan Yuxin
19 Fri 2024 at 09.12 pm
This is my first ggl review ever and unfortunately it had to be for such a terrible experience. if u r a member, I do not recommend u bring friends (esp those from overseas) here. When initially confronted, I was still willing to calm myself down and have a good dinner with a family friend. To be fair most of the female staff were willing to at least explain why their rules were so (unnecessarily) strict, but one of the male staff was being really rude, replied our benign questions aggressively (and for what lol) What threw me off was when he say “these are our rules, leave if ur unhappy, in fact ur not welcomed here” and ofc, I left immediately without hesitation. I refuse to be treated without respect. Thankfully I’m only a tourist, because I’m glad I don’t have to see him ever again :)
- Uddhav Gajurel
19 Fri 2024 at 09.12 pm
They say they open till open 3am but they aren’t open . This is the worst place ever we came from double bay .
- Nomiki Lambrou
19 Fri 2024 at 09.12 pm
The last 3 years is more nicer and more friendly . Having Angela there did make a big difference . But also most off the staff are very nice people .
- Elyn S
19 Fri 2024 at 09.12 pm
The largest club in Hurstville. The environment is good, with smoking area and restaurant. The front desk reception and security service attitude are very enthusiastic. It is a good place to relax.🎈
- Frank Lee
19 Fri 2024 at 09.12 pm
Service is poor. The guy at the entrance treated everyone like thieves. The drink in slot machine area served slow and unwillingly and unfriendly. Not to mention the slot machine was tough…
Attn: club manager
Up to my wife entered the club, member card was checked both sides. This was still reasonable. Then when we played at machine areas, service was required, servant attended, but never came back with drinks. By the time we left, with lunch outside club, member card was checked again for parking ticket validation. Name checked, even was challenged that member card was not belonging us, and can’t recognise our entering, with rude attitude. Made us feel like thieves stealing from the club. Really bad experience and sad that a friendly club with some rude and inappropriate service skills. There is no need for discussion about details as I’m not going anymore. But I do hope you should train for more professional services.
- GEORGE VOURANTONIS
19 Fri 2024 at 09.12 pm
OK, went to the Bar last night with a group of friends and when we went to pay for our drinks we were informed that needed to pay at end as a single account and then split amongst ourselves. We refused and advised that each person wished to pay for their own drinks and we did not wish to split at end as each couple was responsible for their own drinks. They rudely received payment for my drink purchase and then when I went to but my second round of drinks for myself and my wife they refused me service? They suggested we were aggressive by demanding on the spot payment of drinks rather than paying a single account at end? Evidently their cash register could not handle individual payments? We were also asked to leave the premises after questioning bar staff why each person could not pay on a spend basis. At the end the bar manager allowed us to stay on for another drink and could not explain why we could not pay as we went. She was terrific but unfortunately we encountered idiotic bar staff whom have no idea about customer service let alone any common sense. Terrible and frustrating experience yet laughable. Definitely won't be going there again and mgt needs to put the bar staff in their place and if they are not happy with taking individual orders and payments sack the lot of them! Unfortunately to have review posted needed to give 1 star but in effect should have been NIL or negative.
- Mark Cheng
19 Fri 2024 at 09.12 pm
Nice modern club with all facility and above average dim sum restaurant with very reasonable price especially after member discount. Free parking for member during time with the club.Great place to visit.
- Dipu Magar
19 Fri 2024 at 09.12 pm
I ordered my food around 8:10pm and didn’t get my food until 8:45.I asked the bar staff to check it and he said the kitchen didn’t get the order before but he will make sure that the food will come ASAP. He comes back at 8:55 and ask for my card to do a refund and says I won’t get back my food as the kitchen is already close.I asked him to get him a manager as I would like to speak with the manager but no manager shows up and the same bar staff comes back at 9:00 and says I finally will get my burger. I work in the hospitality as well and this can happen sometimes but the thing is no manager showed up to apologise or to come to talk with me regarding this incident.
- Tomo and Liz Tomo's
19 Fri 2024 at 09.12 pm
I have just the weekend here at a conference from Friday evening till Synday afternoon.
What a lovely experience from all the staff from security through to food service managers.
I felt that, in general, most staff went a little beyond normal service to offer something more that just normal service.
I would definitely recommend this venue for an event.
Thank you, we look forward to returning again soon.
- Christopher Wong
19 Fri 2024 at 09.12 pm
I came for the first time around mid December when COVID was dying down a little year with my mother whose English isn't so good. The staff were incredibly polite and welcoming, especially when I had to go run some errands I left my mother there to socialise with other Chinese friends. There was a staff named Gary who my mother mentioned who went above and beyond in welcoming her and making sure her first experience in a new environment was positive. His service was exceptional. The newly renovated design and selection of drinks was also amazing. Would recommend to friends and family
- Ricky Pann
19 Fri 2024 at 09.12 pm
I am an unapologetic foodie and an aficionado of Yum Cha for going on 4 decades. Today my brother and myself decided to try the Yum Cha at the Club Central. From the moment we hit the front door we were met with exceptional, welcoming customer service.
This was backed up by the staff in the Chinese restaurant.
The food was as exceptional as the service. The dumplings were succulent and fresh with a vast array of choice. The Pepper beef was delicious as was the Pork ribs in black bean. All the standards sui mui, fung Gao, har gow were perfect and the scollop and chicken dumpling with fresh roe were delicious.
Ive tried most of the best Yum Cha restaurants in NSW and I rate Club Central as one of the best in terms of food and service.
Prices were reasonable and based upon my experience it’s one of the best Yum Cha”s in Sydney. Highly recommend.
- Jyoti Khadka
19 Fri 2024 at 09.12 pm
I am a member here for past 2+years and for the first time i asked the staff at bar to give me couple of complimentary packet chips and a staff serving me named eva gave me a twistes and vinegar chips and i paid for drinks. When i got another round of drinks i asked for some more chips and thats when the same staff eva informed me i have to pay a $1 for small pack of chips to which i asked how come i have to pay for it now when i got one before free to which she replied she did charge me for the one before along with my drinks without informing me. I have spent way over 20+k at this venue as a club in over 2 years of time frame and to be charged for a small packet of chips and also not being informed is very disappointing. I work in a club myself where we look after our customers very well in terms of clubs complimentary drinks and foods and bring a really good customer service experience,this let my expectations down. First time in 2 years i asked for a complimentary chips and i get charged without being informed thats outrageous
- Virgo V
19 Fri 2024 at 09.12 pm
I am a longtime member spent so much in this club. Been coming here for so long bartender at the bar seems not to know thier products. And act like doesn't know how to do things, last night i came, card host was offline so they could not give us a discount and would not be able to use points to buy anything and while playing, also they don't have pineapple juice at the bar not happy with the service. Its always messy in the smoking area.
- Rodney Moran
19 Fri 2024 at 09.12 pm
Great experience at Club Central Bistro tonight , both staff where very attentive, welcoming and helpful a male and female staff on tonight in the dinning room both 5 stars no doubt very experienced, my meal was very enjoyable, I had the lamb shoulder it melted in my mouth, I really enjoyed my meal and the service tonight was exceptional. Thank you
- Ahmad Alfalasi
19 Fri 2024 at 09.12 pm
Clearly staff are not happy. Coffee can be either excellent or very bad. No consistency at all.
- marco muscas
19 Fri 2024 at 09.12 pm
Been there 3 weeks ago
Julia, her attitude was awful and her customer service was very poor. We went for a drink, it took us 20 minutes to get over the check in and she was treating us as if she was doing us a favour. I have been treated like illegal drunk immigrant.
But I can't blame her, it is so obvious she hates her job. So leave it, find something you will enjoy more. Don't forget you are always enough, sometimes even too much!!
Don't go there
- Belinda Watson
19 Fri 2024 at 09.12 pm
Bar staff that were on Wednesday 17th May after 8pm are incompetent and need to learn how to make simple cocktails. We ordered 2 simple drinks. A vodka lemonade and a vodka sunrise. The man at the bar made my vodka lemonade with grenadine for some reason. He was also unable to make a Vodka Sunrise. I explained to him 3 times that he needs to add grenadine into the vodka sunrise. He remade the drink twice and each time did not put in the grenadine. I then told him the exact ingredients and order of those ingredients and he still made it wrong. Next time I am there I think I will stick to water thank you.
- caryle deaver
19 Fri 2024 at 09.12 pm
Attended a venue. Large room with a small dance floor. The overall club looked good. Would like to try the Chinese restaurant next time as so many folks were eating there. Attended the Golden Dragon diamond jubilee which was 👍
- Ch ole