Fairfield Hotel

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What a dismal dining experience. Understaffed, long wait times despite an embarrassingly low number of people in seats, and the staff available were not able to concisely answer when asked about allergy friendly options and cross-contamination for a severe allergy. Drinks were flat and near room temp, as if they had been sitting out for a while or had just been stocked into the fridge. Wanted to enjoy our night as I had previously been to this establishment and had a straightforward experience with friendly and bubbly staff, but it seems they have let their standards drop through the floor. We have let our friends whom frequented Fairfield Hotel know not to return until they bring back what it was.

Went to the green peppercorn restaurant at the hotel. The food was really good and the waiters were very accommodating. Recommend if you want a good Thai feed! Don't forget to get a fried ice cream.

Went there for dinner with friends at peppercorn. Nice food. Bit expensive for some dishes. Long wait times for both seating and food. Otherwise pretty good!

Well it was worth traveling there. Great staff. Really nice food. Awesome bistro. Very nice place

Well, actually we had dinner a few days ago at Green Peppercorn Thai Restaurant. This restaurant part of the Fairfield Hotel. The food were OK but not great. We've got served by young waitress. All she focused only write down our orders' menu without try to ask us whether we'd like the food spicy or not spicy. Because that's what Thai food about..spicy, sweet, sour. Also surprisingly the Soft shell crab menu so salty.

Very relaxing place to have a nice cold beer . The staff are super nice . My friend and I got a very nice welcoming treatment from staff. It was our first time there and we enjoyed our visit . Also an amazing Restaurant right next door . Best way to end my day after work. Cold beer and a excellent meal next door . I definitely recommend stopping by here for a cold drink . Nice relaxing outdoor area too to chill out with friends. Definitely will be going more. Loved the vibe here .

Very good service

Very friendly staff, always smiling. No waiting at bar. Great atmosphere. Will definitely be back.

This place has fallen from grace. The service is sub standard. The prices are above average which I would pay for as the food was good as well as the service. We ordered 4 dishes. 2 came that we finished. The 3rd came and we reminded them of the 4th. Finished the 3rd. Still no 4th. Waiting waiting waiting. Finally got someone's attention again. Reminded them of the 4th. Waiting waiting waiting. Ordered a 5th and asked it come out with the 4th. 5th came still no 4th. Hopeless. This was a Saturday night. There were plenty of people on the floor running around looking confused. It wasn't busy like usual. Hardly a line like there use to be. I suppose this is why. They tried putting 3 dishes on our table intended for the table next to us. Had to ask for cutlery and a plate. Pick up your game green peppercorn. I want you to do well.

Quite boring. The poker machines are a drag. It would be better if they had more pool tables and air hockey. Some music. Maybe a DJ? Other places have a DJ. At least some decent music. All you hear is sports. If you want to gamble your money away. This is the place to come. Boring atmosphere and no greeting on entry. Update: Your poker machines destroy lives. People will take their own life over losing on a machine. One time, the owner or manager there, hated all Assyrian people, and threw us all out. I was personally beat up by the manager there for no reason. No reason whatsoever and when I told the Police, they didn't listen. There is a reason why many Assyrians never came back to your pub. Because we were actually grabbed by the owner or manager with Red hair back then, and he threw us out one by one onto the pavement outside. The police seemed to allow it. It was very violent. And we did nothing wrong. None of us. We were their best customers that never came back. They used to have bands there. No more. I had been coming there for a very long time. I do not drink alcohol and I do not place those machines. Why would I want to come there? What food do you have? I don't like the angry bouncers outside. When I took a photo for Google of your establishment? Your bouncer threatened me with violence. Started screaming at me when I was across the road in my car. He got paranoid. Some young security guard. You scare people from coming there. You even closed your bottle shop. You Pub used to be one the of greatest places we had in Fairfield and your machines destroyed it. I would rather eat at the Cambridge Hotel where they don't have intimidating security guards. They are super-friendly. They open longer hours. Their food is amazing. They have pool tables we can play on and eat at the same time. You are full of excuses saying you have no room. That's is just an excuse sir. And a poor one at that. If you are so sorry, why don't you offer something to get us to come back. How about an apology for that pub treating us like garbage? Your best customers do not forget. I went to take a friend there for a beer and because she was aboriginal. She was asked to leave for no reason. And that was just last year. You are racist people. You are lucky I even reviewed your place and took a photo I will gladly take it away and replace it with a photo of your angry security guard who threatens people. They belong in Kings Cross, not the streets of Fairfield. If it where another place they would offer a free beer or some food. No, you don't allow people to stand and have a cold one without having to play your machines. Fairfield is rapidly changing. And we don't want your machines anymore. They are loud and annoying. I support the good old Cambridge tavern mate. Your staff can be very rude at times. And that will not bring us back. Not when you kick people out for the color of their skin. That is disgusting. That day she cried because of your pub. And for that, I will never support your business ever again. Actions speak louder than words. Saying we are sorry is not good enough. If you message our radio station again with replies that anger us. We will broadcast you to the whole world. We are a huge radio station that broadcasts all over the internet and have millions of followers. You want your customers back with a nice review? Fix your place up. Teach your staff how to behave like adults, not children. And the racism discrimination is abhorrent. Such a shame a place with so much history, was destroyed by the staff behavior and your gambling machines.

Only dropped in for a bet no more cards to fill out to have a bet only machines did not know how to work them but the place very clean even smells cool up graded place top jop very nice set up now very polite the people that work there I heard very nice meals relaxed atmosphere cool place now

Nice thai food. Service is good

Nice food, nice decor, however it was too crewed and noisy when we were having dinner in there. Overall it's a good place for you to meet your friend and having dinner.

Most abusive and toxic management I’ve ever come across. Patrons are clearly unhappy and let it out on the machines, physically and mentally—punters (addicts) are highly enabled here. Fairfield Hotel is solely for money making/laundering purposes, which couldn’t be more obvious. Infested with rats and roaches, I’m unsure how this business hasn’t been closed down by health inspectors. The bar itself is filthy and outdated. Patrons are banned every week, for questionable reasons driven by managers on power trips. The pub is located in a dangerous, dimly lit corner of Fairfield which fits the dodgy nature of this place. The food is expensive and mediocre, and with how small servings are, you’d wish you dined somewhere else. Fairfield Hotel is nothing more than a quick stop to launder your money, enjoy a drink surrounded by angry gambling addicts, and get ripped off by the kitchen. Do not waste your time here.

Jeremiah and Sarah were so accommodating. Very professional applying current social distance rules and being so friendly at the same time. Great feed from Green Peppercorn next door

I visited the hotel on 26th may 2024, was very impressed with the restaurant service and delicious food served! Went to play poker and machine got jammed! The attended and the Duty manager went far and beyond to help me out! Really appreciate great customer service! 👍

It's a good pub to gamble and has good jackpots and good service but the clientele is really low class. I go there for a good laugh and some excitement as there's bound to be something interesting taking place.

I had a apple salad here and loved it so much. It was a big portion size and was so juicy and tasty. Went there with my bf and will be back.

I feel quite embarrassed for suggesting Fairfield Hotel to my family. I’ve eaten here a few times before, but after the experience we had today, I don’t think we’ll be returning. My family and I came for dinner but left unsatisfied. Pricey menu, mediocre food, poor quality beers and unattractive atmosphere. After paying, I kindly wanted to speak with management about our experience in further detail, but they didn’t care to hear our feedback.

Great place top service and friendly people they also feed you snacks as your playing machines never known any other venues to wait on people like that with good food and deserts.

Garbage service. Took my 81 yo disabled grandmother here to gamble for a whole day and have lunch and was told by young snobs that we weren't allowed to park there when grandma was a long term patron. Young people don't understand how to respect the elderly anymore.

Excellent service while playing the pokies i will definatley be back and if you get anthony as your host he was so delightful and made the time i was there a pleasure

Excellent customer service and support to be able to bring the best way into the place and recommend that experience with things as a drink and food generosity for the ongoing success to makes sense why there is no reason to be no happy to be able to pay attention to the team and support the venue to host more than unexpected for improving the quality of our lovely city of Fairfield to get the chance to meet the requirements to Rich the first line of having the opportunity to provide the best way into the historical society of that place and the other side of the area for making the most of the customers happy by the way of getting smile on faces and to be friendly as the team been in contact with others in such way to makes me feel pretty good and I do respect the natural environment and the simplicity of being a great host to be able to not to mention going through hard times with your day out .. everything in Fairfield hotel so good to go with and without any chance to be upset from anything else that makes any chance to be not coming back to the same place and recommend that experience to others who may want to ask about the Fairfield city or not been able to get the chance to meet with people who lives in Fairfield.. I will be able to bring the friends who are keen to get The chance to meet the locals and to be able to see the best of multicultural environment for one hosting venue to be able to bring the friends to join our team of Fairfield local and seeing the images of our lovely locals and to be able to get the chance to show full labels for how much we are lucky to have each other's in our lovely locals area Fairfield and to be able to get the good idea about how much we are supportive to each other with respect always to each other matter what the background or colour of skin and hair and the simplicity of being accepted from the team that will be greater than unexpected winning or losing.. you are not losing anything to be in touch with the results of respect always from the team and the ppl in the venue giving the opportunity to provide good quality to your self being out of your own perspective to spend time with a blessed night or day you need to play your favourite games and more than unexpected winning you will have winning the auction of the amount of love that you are interested on to be able to feel good about yourself and the simplicity of being accepted and to be able to get the chance be proud of Fairfield that we are lucky to get the chance to live in such way In harmony with nature of love and respect always. Dominic Simon or Karam

Customer service in VIP Lounge has dropped with some of the new staff members. 90% of staff are 🤩

Best pub in Fairfield for gamblers, not so for drinkers only as you need to outlay $6.10 for a schooner. The staff are always friendly and helpful.

Best and authentic Thai food I can find in Sydney. Enjoyed the food plus service was also great. A large range of draught beer on tap and wonderful cocktails. A great night out any day here. My all time favourite restaurant in town. I keep coming back and I am never dissapointed.

Awesome staff. But on the day i visted, there was a not so happy patron, who gave them a very hard time including the security. Will vist again.