Gladstone Reef Hotel

  • +61749721000
  • 38 Goondoon Street, Gladstone Central, Queensland 4680, Australia
Published: July 20, 2024

About Gladstone Reef Hotel

Unassuming rooms in an informal hotel offering a rooftop pool & a nightclub, plus 3 bars. Set in the city centre, this casual hotel is 6 minutes' walk from East Shores waterfront park and 10 minutes' walk from Gladstone Regional Art Gallery and Museum. Gladstone railway station is 20 minutes' walk away. The straightforward rooms feature free Wi-Fi, flat-screen TVs and minifridges, plus tea and coffeemaking facilities. Upgraded rooms offer balconies with water views. Parking is free. Other amenities include 3 bars, a restaurant and a kids’ play area, as well as a nightclub, a liquor store and a rooftop pool that has water views. There's also a casino/gaming room.

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Gladstone Reef Hotel Reviews

Average user rating

3.04

28 reviews
Rating breakdown
5
13
4
18
3
16
2
15
1
10

- Dawn Thornton

20 Sat 2024 at 06.29 pm
3.0/5
Wifi did not work, reception did not help, bathroom dirty, bed very comfortable, bar staff good, food good.

- Jim Jam

20 Sat 2024 at 06.29 pm
1.0/5
We unfortunately decided to have dinner in the bistro. The cook must have rang in sick and was replaced by the cleaner. The wife and I had the chicken schnitzel, the schnitzels were dry, hard and the crumbs were made from volcanic rock, I ended up taking them home and using them to replace two broken tiles on the roof. The salad was dry and uninviting with a severe lack of dressing. My son had salmon which was overcooked

- Micki Williams

20 Sat 2024 at 06.29 pm
2.0/5
We stayed for 6 nights here. Balcony room was small but adequate .. apart from the leaking toilet which we had asked 4 times to be looked at but no one did. Had to turn off water to cistern at night. Cleaners did a good job. Reception staff are terrible. They informed us on arrival that I could fix up bill on our final day however proceeded to take money daily from my account. When questioned why this was happening I was rudely told it was company policy however nil paperwork to confirm this. I'm still awaiting a email for an itemised account. The door card continuously refused to work and had to be reset about 5 times. Thank goodness for the bar manager last night or I would of had to sleep in corridor. If the card doesn't work after bar hours you will be locked out of the hotel. I cannot fault the restaurant or bar staff .. they were super friendly and polite, food amazing good sized portions and tasty. So definitely call in there for a nice meal but if in Gladstone look for somewhere else to stay.

- V F

20 Sat 2024 at 06.29 pm
5.0/5
We dropped into the hotel to have a quick dinner after a long day travelling. ||||I don't think I've ever experienced such genuinely helpful and pleasant staff (anywhere). ||||The food was amazing value for money. Servings were not small, and the produce was fresh. ||||After spending the last few weeks thinking that service and caring no longer existed in the world, this was such a lovely surprise.

- Lynette Clara B

20 Sat 2024 at 06.29 pm
2.0/5
View of the carpark no secure parking.|The bed was a double very uncomfortable everything was a bit outdated even the pool area. |$218 a night really do expect better for that price but it was just a budget pub room. |I don’t think there is any value for money and wouldn’t stay again.

- Michelle Van Der Breggen

20 Sat 2024 at 06.29 pm
1.0/5
Tia beef salad half the plate was red onion even the Manager said the say before I could even open my mouth. Very sad

- Adam Collins

20 Sat 2024 at 06.29 pm
2.0/5
The worst pizza ever.... Half a kilo of cheese and not much else

- Shirley Learoyd

20 Sat 2024 at 06.29 pm
5.0/5
So close to town, perfect for people working away from home as it has everything you need, meals, bottle and nice rooms.

- crazycollie

20 Sat 2024 at 06.29 pm
3.0/5
Rattling air con kept me awake but the harbour view room has a great vista hence the 3 stars.|Pool is diabolical - zero stars for that. Only 1 lounger but no room for another one anyway. Pool itself is unattractive with no depth information. No towels. Slippery tiles when wet…probably best to avoid it.

- Trisha White

20 Sat 2024 at 06.29 pm
1.0/5
Pretty bad when you can not get a pizza correct. I ordered a pizza for dinner and it came out less than luke warm, twice. No excuse as to why this happened. I struggle with the chefs don't really even cook anymore. Everything is bought in and heat up. The ribs are bought in cooked and all they have to do is reheat and add sauce. Lamb shanks the same. What other meals are reheat and chuck on a plate. I am very angry with the lack of interest from the staff with handing out cold food. I chose a pizza thinking it wild be simple but obviously not. It is sad when people leave hungry and disappointed that they cannot get a simple meal. Please try harder

- Blu Forman

20 Sat 2024 at 06.29 pm
1.0/5
Paper thin walls and a bright, constantly blinking, strobe-like fire detector placed straight overhead the bed ruined our stay there. I finally was able to sleep by putting a towel over my head just to be woken up by pounding and other nearby noises. Cigarette smoke drifted into our room too. Too bad because the bed was otherwise comfortable, the room clean with a superb view. The manager offered to set up a morning taxi pickup to get us to the airport, but after ten minutes waiting out front we called a cab company ourselves. The other cab still hadn’t come before ours came and got us.

- Tara Shipp

20 Sat 2024 at 06.29 pm
3.0/5
Overall good. I was a little disappointed I paid extra to have harbour views but it was just some roof tops and the garbage bin outside. Receptionist took my credit card when I checked in even though i had prepaid and upon checking out i was told they don't do that there so i was left a bit confused as to what had happened. Overall room was fine and the restaurant down stairs had good food

- Dave Danilo

20 Sat 2024 at 06.29 pm
4.0/5
My wife and I only went for dinner, paid $75 for m25mineals, waited 45min, (it was busy as), but in the end inquired how long and they had forgotten our order. Gave us a complimentafy drink each but still waited another 15min, pretty poor I thought although food was delicious.

- A.H

20 Sat 2024 at 06.29 pm
5.0/5
I visited the Reef Hotel after vacating for awhile.i visited Monday 22nd January and your gaming waitress / cocktail bar person was just, AMAZInG in her knowledge and execution of all cocktails. I ordered an expresso martini and, hand on my heart, it was THE BEST one I have been served. Kudos to the female barperso.

- Chase Rouse

20 Sat 2024 at 06.29 pm
1.0/5
If I could give it zero stars I would, young bartender put my food on the same tables as my 2 mates, they ordered steak and fish, I ordered a burger, I waited 50 minutes they waited 15, the girl in the bistro served me a beer for free because of my troubles but I ordered at 7.20 and I saw when she checked on the order the young fella put mine on for 8.10, and the burger was served luke warm. I won’t be back will be giving my money to the Grand Hotel or the Young Australian, both are less than a 10 minute walk away and very, very welcoming. Fire that bloke. I didn’t ask for my food to be made nearly an hour later, absolutely ridiculous.

- Rico z

20 Sat 2024 at 06.29 pm
1.0/5
Harbour view room - had no Harbour view No luggage trolley No microwave Poor attitude at desk Poor parking options Dirty carpets Bar fridge wouldn't shut property Tired establishment.

- Christina Taaffe

20 Sat 2024 at 06.29 pm
3.0/5
Had Dinner there food was good but there is no life in the place new manager not good I believe Olivia is missed we will be looking for a new place for dinner

- Violet Sferruzzi

20 Sat 2024 at 06.29 pm
5.0/5
Had dinner here and it didn't disappoint ,the service was fantastic and the meals were big ,filling and totally delicious, especially the sweet potato fries 🍟 😋

- Mori Magic

20 Sat 2024 at 06.29 pm
4.0/5
Had a quick stop over on rout up the coast for business and pleasure, and staff were terrific. Rooms were very large, clean and comfortable. Views excellent. Food offerings for Bfast, lunch and dinner downstairs at the pub is very good. Good value for money and location. Definitely staff here again. Thanks to the staff also for letting me get a good secure park for car and boat out back.

- Chris Tranter

20 Sat 2024 at 06.29 pm
4.0/5
Had a great time it’s nice sitting on the balcony watching the world pass u bye lol

- Christian Sommer

20 Sat 2024 at 06.29 pm
5.0/5
great Hotel, very glam! very helpful staff, has attached bar and restaurant. roof top pool is a nice touch. Worth staying in.

- Amanda Hobbs

20 Sat 2024 at 06.29 pm
4.0/5
Good location and great online price. Easy and quick check-in. Ground floor room very quiet. Didn’t hear any outside noise, only heard hallway noise. Comfortable bed. Limited car parking spaces and fills up quickly. However, there are street parking just outside. Easy walk within hotel to bistro. Friendly staff. I had lamb shanks, large meal, meat fell off the bone, smooth mash potato no lumps. Thanks chef. I started to eat it before taking the photo, oops.. Husband had steak and Vegs standard meal.

- mat carney

20 Sat 2024 at 06.29 pm
4.0/5
Easily best pub food in Gladstone - wouldn’t go anywhere else for a Parmy or Burger!

- Nicholas Franklin

20 Sat 2024 at 06.29 pm
3.0/5
Decent feed overall. Ribs were a tad chewy for their price, but tasted good. They bought the main meal out only a few minutes after the entree, which meant it was going cold by the time I got onto it. My glass of wine included the bottom of one bottle, which meant that last mouthful was a mouthful of dirt.

- Brick E Hansen

20 Sat 2024 at 06.29 pm
4.0/5
Catering for a 40th was great, staff were friendly, drink service was easy & a great view as well. Bouncer was a knob, demanding to see I.D even though I had their wristband on & had been in the place all night. Other than that, it was tops.

- lara Robinson

20 Sat 2024 at 06.29 pm
4.0/5
Came to the hotel for lunch, i had the rump steak it was good value for $20. I like my steak rare but it was a think cut so it was medium. Next time ill try the eye fillet. The staff is friendly and welcoming .

- Nikki Esau

20 Sat 2024 at 06.29 pm
1.0/5
Absolute trash, my husband went to order food for our large group to which the girl kept asking after every meal ordered if he was sure and judging/ hesitating to take his order until he pulled out his cash to pay, then she started taking his order properly without hesitation. We ordered chicken wings which were bought out with very long feathers all over them, so my husband took it back to show them, they agreed to replace the meal but spoke loudly and joked about my husband. Which after this it totally ruined our evening. The rest of the meals were bland and unseasoned. Very disappointed and the bistro staff members were very unprofessional, I highly recommend you don’t waste your time or money at this venue.

- RootaBaracoota

20 Sat 2024 at 06.29 pm
4.0/5
Absolutely love this hotel! Ive stayed here on multiple occasions and it’s always a pleasant stay! Will be back again

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