Grosvenor Hotel

  • +61296982904
  • 153 Phillip Street, Waterloo, New South Wales 2017, Australia
Published: June 29, 2024

About Grosvenor Hotel

Dine in Takeout Delivery

Service Options

Highlights
Live performances
Sports
Offerings
Alcohol
Beer
Food
Happy hour drinks
Hard liquor
Wine
Atmosphere
Casual
Payments
Credit cards
Debit cards
NFC mobile payments
Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Dining_options
Seating
Crowd
Groups
Parking
Free street parking

Map


Grosvenor Hotel Reviews

Average user rating

3.46

28 reviews
Rating breakdown
5
15
4
20
3
14
2
13
1
8

- Paul Hughes

6 Sat 2024 at 12.00 am
5.0/5
Very friendly and competent staff. The beer is beautiful and very reasonably priced

- Anthony Marchiori

6 Sat 2024 at 12.00 am
1.0/5
They declined my service because I was intoxicated

- Lorra Merle

6 Sat 2024 at 12.00 am
5.0/5
The staff are beyond amazing. So friendly and welcoming. The food, drinks and the pub itself is great.

- Dominic Olsson

6 Sat 2024 at 12.00 am
2.0/5
Standard pub menu, standard pub prices, well below average food. Dry fish, undercooked chips, overcooked steak (the "rare" one came out medium-to-well), salad drenched in an awful balsamic dressing. The bar's ok though - standard suburban pub but airy and friendly with great happy hour deals.

- Carolyne Miller

6 Sat 2024 at 12.00 am
3.0/5
Staff are very friendly. They have a new Chinese menue, not really pub food, but the food is nice but pricey for what you get.

- Mistress Please

6 Sat 2024 at 12.00 am
3.0/5
Staff are cool Pokies room huge Youd think they could afford to let people win every now and then lol

- Mr G (Big Dub)

6 Sat 2024 at 12.00 am
4.0/5
Small renovated pub. Cold beer and great staff

- evoirc gaming

6 Sat 2024 at 12.00 am
1.0/5
Regrettably, my recent visit to grosvernor was marred by an unfortunate incident with the elderly manager. Despite this, I'll provide an honest review. The cleanliness of the establishment left much to be desired, and the quality of the products served was disappointing. However, the ambiance showed potential for a cozy pub experience. I hope the management addresses these concerns promptly for the benefit of future patrons.

- Dan Mcmaster

6 Sat 2024 at 12.00 am
2.0/5
Poor experience with management Was asulted by other patrons than banned for 9 months times passed an if it wasn't for the staff I would save my money

- Jake Atkinson

6 Sat 2024 at 12.00 am
5.0/5
Lovely blokes that run it and had the big screen up, should be busier

- Julian Cooper

6 Sat 2024 at 12.00 am
3.0/5
I've been going to The Grosvenor on and off for 10+ years. I even lived in the lodge up stairs for about 2.5 years. The pub usually has quite a high staff turn-over, but the current batch have kind of settled. There are one or two staff who have been around for a long time, as with the majority of pubs in Sydney. I did get banned from the pub for three months on one occasion. When I quietly asked one of the bar staff as to what it was I had done to get banned (I used to drink a lot). She stood back a bit, and in a loud enough voice that could be heard by not only the whole pub inside, but probably those sitting outside as well, she explained... Everyone had a giggle at my expense. Pfft! The pub does have a seemingly rotating 'loyal' group of local clientele, who, on the most part, are a nice lot. Some of them do think they own the place, or their piece of the place, and you'd be wise not to interrupt that. Fights do break out from time to time, but it's usually just between that 'loyal' group, however the odd innocent passer-by will cop a mouthful on occasion. If you have a dog, ignore the sign on the door that says "No Pets Allowed." Everyone else does. If you enjoy a few ciggies with your beer, ignore the "No Smoking" signs around the outdoor furniture. Just about everyone else does. The place claims to be family friendly, but I personally wouldn't take anyone younger than 18 years old. The Grosvenor really does need a security guard during all opening hours. The menu changes a bit too often for my liking, and really, I wish they'd just stick with the traditional pub type meals. Bring Back The Schnitty!!

- Tim Burnett

6 Sat 2024 at 12.00 am
1.0/5
It will take the bar staff 10-15 mins to serve u on the weekends when there is hardly nobody in the pub compared to weekdays u will get a beer within 1 min it must be due to the staff they employed over the weekends

- Garry Elliott

6 Sat 2024 at 12.00 am
3.0/5
It's very grassroots Public House, so down to earth blue collar pub well hidden that's it's plus & locals are loyal too very good

- Mark

6 Sat 2024 at 12.00 am
5.0/5
I have been looking for a new 'Local' - it's the highest of priorities when I move House. I moved into Waterloo about a year ago. But patience wins out and I FINALLY found my new Local: The Grosvenor. Great Staff, Great Customers (Hey Deb 😉). - the most important ingredients for a great Pub.

- Madison Klassen

6 Sat 2024 at 12.00 am
2.0/5
I found a long black hair in my bedsheets, my hair is blonde so it was obviously not mine. There was also stains on my sheets. So it was obvious the sheets were not changed in between customers. The beds were so hard it felt like sleeping on a wooden board and the pillows are very thing and provide no support. The air vent in the bathroom made a high pitched shrieking sound whenever turned on so we had to shower/use the toilet in the dark. Our room had a window but it didn’t open, but if we even wanted to open it, our view was of a brick wall on the inside of the hotel. So the room was very dark with little to no natural light. They advertise air conditioning but fail to mention that it’s through one central pipe for the entire hotel. So you can’t decide the temperature of the room. The $15 continental breakfast consists of fruit, yogurt, and toast in a paper bag. The lobby is done up to give the impression of a nicer grade hotel but once you take the elevator up to the floors with rooms, the carpet is stained, the lighting is dark, and you can see handprints on the walls in the hallways and the room. It does not give the impression that cleanliness is of the utmost importance, which, for a hotel room, should be the most important thing.

- Gordon Melsom

6 Sat 2024 at 12.00 am
5.0/5
Helped an 85 year old man for asking for wheel chair access . Five Star Management, Staff are Awesome Thank you

- Shannon Carr

6 Sat 2024 at 12.00 am
1.0/5
Have ordered this meal a few times from uber eats. Normally is a great meal. Today this slop arrived

- Shaun Ryan

6 Sat 2024 at 12.00 am
5.0/5
Great tap beers available in a can & canned fresh right b4 your eyes. 500ml cans & 2 4 Ten bucks 👍

- Joanne Ferguson

6 Sat 2024 at 12.00 am
5.0/5
Great place for a beer. Lovely staff & really relaxing spot to have a drink. Lovely pub.

- Trent Chapman

6 Sat 2024 at 12.00 am
5.0/5
Good homely atmosphere it's relaxed and happy atmosphere on the Thursday night that I was there and bartenders were excellent

- Cate Andrews

6 Sat 2024 at 12.00 am
4.0/5
Friendly staff, reasonably priced drinks and Fridays they have a chocolate wheel 😄

- Liam Mckinlay

6 Sat 2024 at 12.00 am
5.0/5
Fantastic local bar! Very homely atmosphere, if you're looking for a pumping bar go elsewhere

- Sandy Nikolic

6 Sat 2024 at 12.00 am
3.0/5
Don't go if your not a local. If you are then you know it's a real early riser. 8am. That's if your into beer. Or if it waited all night for something to open

- xjphang

6 Sat 2024 at 12.00 am
4.0/5
Decent sitting area outside .

- Shaun Ryan

6 Sat 2024 at 12.00 am
4.0/5
Chill vibes, moderate prices for drinks etc also a good pub 🍻 to just kickback

- Pamella Seton

6 Sat 2024 at 12.00 am
2.0/5
Cheap accomodation, good for its price Defiantly needs to ensure that the communal toilet have toilet paper though 🚽 The happy hour has really cheap drinks and the lack of toilet paper in toilets didn’t stop us from having a good time at the concert though

- Ad

6 Sat 2024 at 12.00 am
5.0/5
Best bar staff I have met in a long time.Juanita, Jamie, James, Felicia, Sara. Bobby on security too. Credit to you, great characters and a good place to be. This place should have a higher rating absolutely. Nicest people in the world

- Geoff Cutler

6 Sat 2024 at 12.00 am
4.0/5
A cute little local pub with good beers and friendly staff.

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