Published:
June 29, 2024
About Junction Hotel
Relaxed venue with an adjoining bistro and beer garden, plus multiple screens for live sports.
Dine in
Takeout
Service Options
Highlights
Sports
Offerings
Alcohol
Beer
Cocktails
Coffee
Hard liquor
Late-night food
Vegetarian options
Wine
Amenities
Bar onsite
Restroom
Crowd
Family-friendly
Groups
LGBTQ+ friendly
Transgender safespace
Payments
Credit cards
Debit cards
NFC mobile payments
Parking
Free parking lot
Free street parking
Somewhat difficult to find a space
Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Dining_options
Lunch
Dinner
Dessert
Seating
Atmosphere
Casual
Planning
Accepts reservations
Children
Good for kids
High chairs
Kids' menu
Map
Junction Hotel Reviews
We had a booking for 5 of us. Whilst booking we told them that there will be a Vegan and Vegetarian and we were told that that would not be a problem. I ordered a vegan meal and my sons girlfriend ordered a vegetarian meal. When our meals arrived with meat on them we questioned and were told it was mock meat so we both took a bite then again questioned if it was mock meat as it wasn't stated on the menu and really tasted like real meat. The waiter then said "I'll just confirm with the Chef". He then came back and confirmed that both meals were Vegan. By this stage we stopped eating as something wasn't right. I got up and went to the bar and spoke to another older waitress (who didn't seem to care) about confirming again if it was mock meat. The young waiter came out quickly all flustered, picked up our 2 meals apologising stating that the Chef made a mistake and was not having a good day. Our meals were remade but by this stage we had lost our appetite and felt sick. My sons girlfriend went to the bathroom and threw up. I was shocked by such a bad mistake as i own a Restaurant. You pay when you order your meal at the counter and sadly no refund was offered at the end and all staff disappeared as we were leaving. My husband returned the next day to speak to the Manager about our experience as we also own a Restaurant in regional Victoria and thought they should be made aware of our bad experience. Her response was 'please give us another chance, it was all the waiters fault, the waiter is new etc.' There was no offer of a refund. We definately won't be going back. I would not even give this place a 1 star but I had to in order to write this review.
My son and his girlfriend are moving into an apartment across the road soon but I'm sure it will be one place they won't frequent..ever!
- Lauren Chambers
5 Fri 2024 at 11.44 pm
The two bar staffs were excellent especially after their supervisor couldn't understand our ordering and we were one meal short on our table. It was the other two staff members Jake and Carlos that noticed and corrected their Manager error where as she was more worried about what was ordered and not her error.
No apologies offered from the SUPERVISOR!
Family shouldn't be given these roles if they can't manage simple tasks.
- Jacquie Bremner
5 Fri 2024 at 11.44 pm
There was a man on the table next to us who doesn't appear to understand that shouting isn't always necessary, and we had trouble hearing our own conversation. Everything else was great.
- Craig “Boxy” Boxic
5 Fri 2024 at 11.44 pm
The new management seems to have put a new lease of life into the Junction.
Might start heading back down there again.
Friday night cash draw is a great idea, especially when the Mrs wins 🤣.
Welcome back to my circle of pubs again Junction 🤣🤣
- H K
5 Fri 2024 at 11.44 pm
The machines in this venue are tampered with and rigged. I hope that we can get laws that will get rid of porkies.
- Pablo D
5 Fri 2024 at 11.44 pm
The food here was very average and I definitely wouldn't eat there again.
There was only two other people in the restaurant and they left in a hurry without finishing their meals.
At first I thought maybe they were running late for something, but after my meal was served I realised it was because of the food quality.
My chicken curry was a reheated meal, but this isn't my main concern.
I didn't eat most of the chicken, because the overall flavour wasn't nice, but what concerned me most, was that the chicken smelled like it was close to expiring.
It was also fairly apparent the crumbed prawns were reheatef items from the freezer.
I would have put more stars for atmosphere, but apart from us, the restaurant was empty, most likely due to the food quality.
The outside of the building is beautiful, the dining area is nice and the staff were, friendly, but in my opinion this doesn't really help matters if the chef can't cook.
It seems to me that the Junction Hotel relies on their income from the pokies and sadly due to this, the food is not a priority.
- Quatermass
5 Fri 2024 at 11.44 pm
The food here is excellent. Top notch taste and meticulously presented. The chips were crisp and fresh from non-frozen potatoes. The noodles are perfectly seasoned and full of crisp vegetables. Curry dishes perfect. The salads, fresh and full of darker greens with some kind of brilliant dressing. Only thing is the food arrival can be slow at times. We ordered a particular dish, and when we checked after waiting for a long while, it turned out we hadn't ordered it at all! The woman taking our order misunderstood what we said or didn't listen! Again, thanks for the nice tucker, chefs!
- Alistair McLeish
5 Fri 2024 at 11.44 pm
Quick service, friendly staff, good food.
- Callum Lockrey
5 Fri 2024 at 11.44 pm
Put my pokie ticket into the cash machine and was returned no cash. Approached staff about this and they pointed me in the direction of the manager BIG CRAIG. Easily the worst customer service I have received from any pub I’m my entire life….. and I have been to a few. If your looking for a pub with good atmosphere good staff and good food, steer well clear of this place!
- Adrian Coke
5 Fri 2024 at 11.44 pm
Ordered the Aussie Gourmet Beef Burger. Nothing gourmet about it I had to take the meat out to stomach said Burger. Had a margarita, they used table salt instead of rock salt. Yuuuukk my star rating takes into account potential. I will never order the burger again.
- Jenny Kelly
5 Fri 2024 at 11.44 pm
Nice staff and nice tasty meal. Generous serving. Friendly atmosphere
- Barbara Lesnik
5 Fri 2024 at 11.44 pm
Nice looking place but please change your toilet paper it’s disgusting that today you’re using that kind of toilet paper.
- Darren Stewart
5 Fri 2024 at 11.44 pm
My mother and i went there today for lunch and the employees there was magnificent, and one lady in particular was fantastic. Her name is Tracey she knew her job and she came and ask how we like our food the other employees were fantastic. To me the junction hotel is clean and very impressive right across the board, it's very hard to find a hotel like the junction hotel. And the food was fantastic i believe the food is very good for your money I would differently recommend the junction hotel for shaw
- Dropship AUS
5 Fri 2024 at 11.44 pm
Menu change from the last time
We went , place have some great discounts if you have a pension card. Good quality seems to have gone down slightly , I’ve posted the menu . Staff service was average and the toilets was shocking and clogged at the time .
- Jason Platty
5 Fri 2024 at 11.44 pm
I stopped by on a Wednesday for lunch with my friends. Didn't need a booking. We all went for the specials two of us got the parmigiana and pot combo for $20. And the others got special parmies bolognaise flavoured for a couple of bucks extra from the specials menu. We put on some keno then enjoyed ourselves. The food was fantastic everyone loved there meal and it was a struggle to finish which is never a bad thing. I couldn't fit it all in, will definitely be back it was a great lunch, and we got $5 from the Keno win. Nice quiet atmosphere we sat where we wanted, right in front of the nice gas fireplace. Your doing a great meal at a great price keep up the great work.
- Maddison B
5 Fri 2024 at 11.44 pm
I normally don’t write bad reviews but if you have a dietary requirement please avoid eating here. I went and ordered a vegetarian dish. They have a separate menu for all their meat free dishes. I was told a couple times it was mock meat. Pretty devastating after asking a staff member to check for the third time with the chef to only find out you’ve been eating chicken. Was also not offered a refund of any sort…
- Paul Oneil
5 Fri 2024 at 11.44 pm
I had the Aussie Parma . Bacon on the top was burnt to a crisp, which made the whole thing taste burnt . Chips were nice .
- Leanne Scott
5 Fri 2024 at 11.44 pm
Great staff and the dinners are great and affordable
- Adds Me
5 Fri 2024 at 11.44 pm
Great service here, very professional hospitality staff
- K.V Speedy
5 Fri 2024 at 11.44 pm
Great service. Friendly and helpful server. Food is alright. Parma nice, Good toppings and $10. Calamari tastes like its from a frozen packet. Good atmosphere. Salad not the best but dressing is good. Nice table and chairs. Expensive drinks. Plenty of parking.
- Ken Morrison
5 Fri 2024 at 11.44 pm
Great pub meal. Everyone really enjoyed what they ordered. Can't beat simple food done really well. Service was excellent, prompt and genuinely friendly.
Choice of ambient music wasn't great being modern pop that was two & three notches too loud.
Would highly recommend you eat there over most other pubs in the area.
- Kassie Church
5 Fri 2024 at 11.44 pm
Great experience, amazing with children of all ages and absolute hands down best feed in Melbourne!
Can not recommend the food any higher then 5 other wise I would!
- Justine Pettiona
5 Fri 2024 at 11.44 pm
Food was really disappointing this time. In the past the food has been great. There were no customers in the restaurant which was odd for a Sunday. The fish was in small pieces like offcuts. It was full of bones. The roast pork was dry and inedible. Such a shame as this is one of the better pubs in preston. Really hope this was just an off day for the kitchen. Service was good as always
- Bianca Lewis
5 Fri 2024 at 11.44 pm
Food was ok customer service was atrocious. 3 large-ish tables in the bistro today and two were parties. One was for an 80y/o woman. They were treated wonderfully by the lady who appeared to be the manager, plates,cutlery and serving knife provided for their cake.
The other was my daughters 1st birthday. We had to clear our table ourselves to make room to sing happy birthday. When I asked for plates and such for our cake we were not provide with cutlery until some had finished earing. When I asked for an extra sugar packet it was handed to me like I had offended her. She told us with a laugh she would finish clearing our table when we left. Our group was the smallest of the 3 yet we seemed to be such a bother. If any tip was left I assure you it fell from someones pocket. Last time we dine here.
- Shaman Eyes
5 Fri 2024 at 11.44 pm
Decent food, nice atmosphere, but Tim behind the bar is extremely rude and un friendly.
Hopefully his service can get better in the future, especially on the day of a funeral.
- Noel Purdey
5 Fri 2024 at 11.44 pm
Brett and the team looked after us lovely, for a late, mid week evening meal. A nice comfortable atmosphere.
- Normm Mott
5 Fri 2024 at 11.44 pm
Amazing as usual.
There's something so strange about the salad.
It's got curry flavour dressing on it.
At first I thought that was so odd.
But now I absolutely love it.
My only complaint is the pokies take my money and the menu has been downsized. But I imagine that's because of.. well you know what..
- Terrence Catsourakis
5 Fri 2024 at 11.44 pm
45 minutes to get four chicken paramas and chips where cold , had to go get cutlery myself as after asking staff to bring cutlery on 2 occasions to no results.
- Maria Flavell