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Rocky Glen Hotel
- +61749722977
- 7 Dawson Highway, West Gladstone, Queensland 4680, Australia
Published:
June 29, 2024
About Rocky Glen Hotel
Simple rooms in a down-to-earth hotel offering a restaurant, a sports bar & regular live music.
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Rocky Glen Hotel Reviews
We ordered meals at 1840 TONIGHT
Received our entree 40 minutes later
It arrived not cooked so it was sent back
Still waiting for main meals even though they told us 1 hour wait
Now it is 20.06
Not ever coming back
- Lee Iseppi
30 Sun 2024 at 08.59 am
Went in on a Wednesday for Lunch. Ended up waiting 35mins for two Medium Rare Steaks just for them to come out cold. Chips also cold.
Staff service was good.
- Lee G
30 Sun 2024 at 08.59 am
Well, I’m kind of shocked really as I rang the hotel at 5pm and asked if they have any rooms available to be told “ no sorry we are fully booked” |Then I went on Booking.com and book a room on line, when I arrived there seemed to be plenty of rooms available so why I was refused over the phone baffles me 🤷♂️|Anyhow, lovely room lovely food.
- Kathleen Andrews
30 Sun 2024 at 08.59 am
We had 2 seafood platters and lamb cutlets on greek salad - absolutely delicious! The seafood was top notch and lamb perfect. Will definitely be back ! And thankyou Laura for looking after us so well.
- Neat Livingston
30 Sun 2024 at 08.59 am
Was looking forward to having an outing for once & get what used to be a yummy grilled fish chips & salad. But neither of us got what we ordered. My grilled fish came out with some horrid sauce/gravy thing & cooked prawns on it. I told the lady that's not what I ordered & she said it's just how it comes. (Too bad if I was allergic to prawns!) The 2nd meal was ment to be parmy chips & gravy. Instead came out with a burn't cheesy crust on the parmy, salad and no gravy. Only ate it because we were starving hungry. The RG has gone down hill, not impressed.
- Sam Powell
30 Sun 2024 at 08.59 am
Venue was good, they’ve done well renovating the games room and the hotel it looks nice and modern now. As for the new bistro, not very good. We ordered the BBQ Bourbon Pork Ribs and the Chicken Parmigiana. The Pork Ribs had a nice sauce, but the meat was bone dry and for the steep price you were lucky to call it half a rack and the sides were quite small. The Chicken Parmigiana and the sides were quite small as well, the sauce used on the Parmigiana wasn’t very nice compared to all other restaurants around town. I ordered a side of gravy and even after paying the extra 3 odd dollars for a small amount of gravy, it had the consistency of water. Kids meals are now $12, which is not even worth buying for what you get.
- Chalky W
30 Sun 2024 at 08.59 am
The management and staff were excellent. A small problem with booking was handled brilliantly by the manager and all 13 of us had a great stay. The rooms were clean and tidy, the food was amazing, the atmosphere was great.|Thanks for looking after us, will certainly stay there in the future.
- Anita Smith
30 Sun 2024 at 08.59 am
The customer service was great the meals were huge delicious and amazing thank u guys and see u soon with my kids
- Jason Muller
30 Sun 2024 at 08.59 am
Still one of the best budget friendly lunches in town to get a nice honest feed without selling a kidney. get in early to beat the rush from 12 on it can get noisy inside on a hot day, but under the patio is the go on a nice day. Family friendly dinning, easy parking and haven't had any issue with the helpful staff over many years dining for lunch here.
- Scott Wallace
30 Sun 2024 at 08.59 am
Some lady helped herself to our table. Started hugging my 5 year old daughter. When asked to leave her alone and leave the table. She got upset. Punched me in the arm. If it was me (man) doing it to her. I would of been thrown out. Told the female bouncer. She said she would tell the manager. Nothing changed. Apparently a regular drunk can stay and get away with it. There was also a lady standing behind the bar watching the bar staff put money into the till and not even serving the 8 people wanting to buy a drink from the bar. Didn't careless about the customers like the bouncers and manager. Just wanted to make sure the staff either got it right or not steal money. Sad place. They didn't like kids in the place either. We left with all our 8 friends and went to Harvey road tavern
- Michael Blink
30 Sun 2024 at 08.59 am
Pretty average room. Very tired and dated, poor quality and in desperate need of renovation. I have no idea why this place has received so many positive reviews. It's bog ordinary at best.
- Chalky White
30 Sun 2024 at 08.59 am
Our stay at the Rocky Glen was excellent. Management and staff were fantastic and went out of their way to ensure our stay was memorable. A small problem with booking was handled swiftly by the manager and all 13 of us were extremely well looked after.
Will definitely recommend this hotel and certainly will stay again!
- David Kenward
30 Sun 2024 at 08.59 am
Not somewhere I'd go out of my way to visit rooms very average but cleaned to the best of their ability needs renovating first stay good shower pressure second stay very poor show, aircon great 👍 I think a lot of workers go there unfortunately my parmigiana was overcooked and a little burnt but cheap to stay staff were great
- Patricia Gibbison
30 Sun 2024 at 08.59 am
My husband went to lunch at the Rocky Glen. I ordered the Thai beef salad and my husband ordered the seniors' fish and chips. I would rate my meal very low. The meat was very fatty. The salad was dripping in some sort of sauce that I thought could have come from a bottle and not made in-house. The fish and chips were ok from my husbands point of view. Overall, we were very disappointed with the meals we ordered, but we will go back again and try something else on the menu
- xoKodaq
30 Sun 2024 at 08.59 am
Had lunch there today and it’s not what it used to be!!! Extra for salad and sauce which would have been fine if the meals had been what they used to be. The chicken parmy was tiny with shredded ham for $18.50 and when I say tiny, I mean tiny. The steak and snit was no better. Won’t be back.
- Tanya Poole
30 Sun 2024 at 08.59 am
Had lunch there recently, wait staff were just sensational, we were recommended to have the ribs, of which we decided we would share, chef went ahead and made into 2 meals for us, with no extra charge.
Will definitely be back
- Sherry Smith
30 Sun 2024 at 08.59 am
Great service, friendly team and fabulous table arrive by Angus! Thanks to the chef Rodney for the best fish and chips. Always enjoy our visits. We will see you again!
- Pat Muddle
30 Sun 2024 at 08.59 am
Great place to have a meal. The kitchen staff/ chefs/ cooks do a fantastic job and have never failed to please! Wait staff pleasant and friendly. Prices good. Wait time for a meal is minimal. You can't get better than here.
- Dean Holt
30 Sun 2024 at 08.59 am
Great live band. Granite Sky were just awesome. Great staff, meals not too bad. Good pokies area. Great beer garden. Close to town.
Rooms are in bad condition. Paint peeling, strange smell, very noisy hum from upstairs air conditioning. Very rude cleaner.
- Adam Jackson
30 Sun 2024 at 08.59 am
Food was really top notch! Staff were very nice! Ambience could be better and people from the gaming lounge come out every so often to smoke which wafts over the outdoor area even though it's supposed to be smoke free zone.
- LizRaeBeth Whynot?
30 Sun 2024 at 08.59 am
Food was okay. Staff in bistro were rude and unwelcoming. They were openly and loudly racist towards my African friend. Not happy.
Main bar is better than the rest of it.
If the staff were trained better in customer service skills then maybe I will return.
- Michelle Fahey
30 Sun 2024 at 08.59 am
Excellent location. Rooms are basic but clean. Service was great. I was able to take my meal and wine back to my room. Staff was so friendly. I will 100% stay again, breakfast is provided and is most excellent in these convenient little packs.
- Dan C
30 Sun 2024 at 08.59 am
Decent pub only really serves the big booze brands. The owners could splash a little cash on cosmetics.. Would be great if the outside area were roofed with TV's for the footy and TAB. Couldn't get a spot to watch the races.
- Kara Jensen
30 Sun 2024 at 08.59 am
Chef’s special in their bistro “Bangers and Mash” was amazing. Staff were lovely and very friendly and food came out really quick. And to top it off was one of the best meals I’ve had in town! 👌 Highly recommend you come for a meal.
- Blaze (Blaze)
30 Sun 2024 at 08.59 am
Car park and driveway need to be re-paved badly. Otherwise, it's a nice pub with good staff.
- Chrissy H
30 Sun 2024 at 08.59 am
Beers cold . Maybe more shade in beer garden. Service was good. Raffles were a great way to spend afternoon.
- Julie Young
30 Sun 2024 at 08.59 am
Arrived at our check in time only to be told our room (family suite) wasn't ready, come back in 30 minutes. We did, got the key and went to unpack the car. Met by cleaning staff who were abrupt and said room still wasn't ready. Again come back in half an hour. When we finally got into the room, the carpet was wet (it had been mopped!) And parts were still wet at 10pm. The facilities in the room were old, especially the bathroom, with exposed pipes and dodgy grouting. Kitchenette only had spoons and knives, no forks. There was only one remote for two totally different TVs, both mounted high on the wall. TV in main room only had 5 channels. The internet didn't work and when this was followed up at reception, was given the staff password. This internet kept repeatedly dropping out and needed reconnecting after each page was loaded, even at 4am. While this was a room with the ability to sleep 8, for the cost of $230, it was a total rip off. Do not recommend for anyone to stay here. There was also no information book located in the room, which made the need to contact reception multiple times. External lights did not work at night, dangerous to leave upstairs without phone torch.
- Chloe Hickey
30 Sun 2024 at 08.59 am
6:30pm arrival.
Never got welcomed. Our table wasn't checked on until complaints were made.
Got told 1 hour wait for food. Had to wait 2 hours. Kids meal was sitting in the warmer for this time.
Excuse was because they were busy. Even though there was more then half the tables empty.
We watched people arrive after us and get their food first.
- Lorelle Ekert