Published:
June 29, 2024
About Sanctuary Lakes Hotel
Large venue offering a Modern Australian menu or buffet dining, plus a piano bar with a fireplace.
Dine in
Takeout
Delivery
Service Options
Highlights
Fireplace
Great cocktails
Live music
Sports
Offerings
Alcohol
All you can eat
Beer
Cocktails
Coffee
Happy hour drinks
Happy hour food
Hard liquor
Healthy options
Late-night food
Organic dishes
Private dining room
Salad bar
Small plates
Vegan options
Vegetarian options
Wine
Amenities
Bar onsite
Restroom
Crowd
Family-friendly
Groups
Payments
Credit cards
Debit cards
NFC mobile payments
Parking
Free parking lot
Free street parking
Plenty of parking
Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
Dining_options
Lunch
Dinner
Counter service
Dessert
Seating
Atmosphere
Casual
Cozy
Planning
Accepts reservations
Children
Good for kids
Good for kids birthday
High chairs
Kids' menu
Map
Sanctuary Lakes Hotel Reviews
What a hidden treasure this hotel is!!!! We have driven past so many times and always saw the carpark packed and now I know why. It's very family 👪 friendly and the staff are just as fantastic 👏. Your tables are cleared every 5mins, they are cleaned and cleared straight away and the food 😀 omg fresh, so many different choices. I'm definitely going to recommend this to everyone 👌 for a hotel and a buffet you are restaurant deserving 🙌 well done 👏
- Kahanda Supun
5 Fri 2024 at 11.47 pm
We went for the seafood buffet on Saturday. 3 people dined and spent more than $250.
Main Reason for this 1 star Rating is the staff. They were rude and have no idea about the customer service. We had drinks as well. But once we needed a glass of water. When I kindly asked from one of the waitresses she got angry and told us “ for your future reference you have to go and get what you want and she left angrily. We were thinking what’s wrong with this people. They are there to help customers, if customers not coming to dine in they don’t have a job either. Reception, bar, waitresses staff all are so rude and arrogant. Food was not much varieties. Empty platters not filling up regularly. Kids are running everywhere. Making noises and fightings. Horrible place to dine in. Never, never go there again. Not worth the money we spent.
- Dianne Lofts
5 Fri 2024 at 11.47 pm
We visited for the buffet lunch on a Sunday. Was supposed to be a seafood buffet but were only prawns, mussels and a poached salmon. There were several other international dishes as well, which is understandable because not everyone likes or can eat seafood. Several of the dishes were dry, as though they had been sitting under the lights for some time. We were there when the restaurant opened. This was unusual because although we haven't been there for about 12 months or more, on our previous visits the food was delicious. I guess it is very inexpensive for what you get, but it would've been better if it wasn't dry and over cooked. We'd go again and give it another try. They could've just had a bad day.
- Deb Gray
5 Fri 2024 at 11.47 pm
Went to the Express $15 lunch today, I must admit the meal was excellent value for money ,will definitely be going back
- Pr R
5 Fri 2024 at 11.47 pm
We had our mums 70th birthday party in Terrace room. Staff was so supportive and food was nice. Highly recommend this place for any occasion. Special thanks to Holly & team.
- Darrell Hamilton
5 Fri 2024 at 11.47 pm
Took the family here tonight for dinner as it's THE best food buffet around.
The quality of food and service is outstanding. LARGE king prawns, NZ mussels, seafood salad, pork, beef, salmon, baked veggies of all descriptions and so much more. You've got to see this smorgasbord of fine foods to really appreciate it.
The dessert section I would rate at five stars by itself. There's a HUGE selection to choose from. Cheese cake, chocolate mousse, tarts and cakes of all descriptions and heaps of ice cream toppings to tease your taste buds. It's really hard to decide what to have.
Make sure you ring ahead and book as this place can seat around 600 and usually books out early. It's very popular with the locals.
- Mary Panui
5 Fri 2024 at 11.47 pm
💥The weekend Seafood Buffet Lunch
✨Watery Butter chicken had to scrap the spoon around the bottom to find pieces of chicken from a refreshed batch.
✨Tough roast beef
✨Limited seafood options.
Mussel, prawn, smoked and baked salmon and crab salad. Quite standard and not something that stands out as a "Seafood Buffet" lunch.
✨Seafood dipping sauce had an "off milk" undertone taste to it. Not fresh and prayed not to get a sore tummy later 🙄
✨Stuffed Zucchini under cooked.
✨Desserts... Nothing good to share about that either.
This Lunch bar is standard.
It use to be a really great food place. Can't say the same now.
✅Pork was tender and juicy
Will we go back? It's a no from us 💯
The Table clearing team were amazingly polite and friendly! The only positive I can say besides the juicy pork ✅
- Shiti Sinha
5 Fri 2024 at 11.47 pm
The seafood buffet on Sat and Sun is a SCAM. They put out the same items they cater on weekdays and named it a seafood buffet to create hype. They add some squid and fish fries on weekends and charge you extra saying it is a seafood buffet. I don't understand why they would have international cuisines on seafood buffet days. It is better to call it an international buffet throughout all days.
- S Brooklyn
5 Fri 2024 at 11.47 pm
Really amazing all you can eat restuarant! Everyone there is so lovely, and the food is really tasty! Especially the desserts!
Would recommend.
- Dale Hanlon
5 Fri 2024 at 11.47 pm
Our bingo venue food can be hit or miss. But they have 2 staff members who l swear turn up for the shift and that's it. They don't like to work just chatter about customers and other staff have heard them not shy about anyone hearing. Management need to retrain or show door. And if you think l am the only saying this about them think again their names are well known amongst the bingo and pokies patrons.
- JC thebeerguy
5 Fri 2024 at 11.47 pm
Ordered a Parma and whilst the chips were great, the chicken was great, the side salad resembled more of a forest then salad as the leaves were attached to one long stem. Basically I had a small forest of stemmed branches with leaves. It was impossible to eat. They must have been busy as I saw no one else had this issue. No biggy, but not ideal either
- A. S Johnston
5 Fri 2024 at 11.47 pm
One of the many clubs I belong to and enjoy. Lots of function rooms cater from weddings to intimate events. Great sports & entertainment from Bingo to Sports Tipping pokies & more. The foods generous portions from bar snacks to full blown menu and of course All you can eat buffet which family's and locals enjoy. Lots of intimate areas and functions such as weddings birthdays and milestones all catered for. Staff are always welcoming and friendly and so are the patrons. Highly recomended
- Geeshi Live
5 Fri 2024 at 11.47 pm
Nice place to get a buffet experience once in a while.
We went on a one Sunday..
(After a pokies session which is located next to the buffet area)
Had a large food variety experience in different cultures.
Spent nearly $80 for two persons (excluding beverages)
- rachelle Tiller
5 Fri 2024 at 11.47 pm
My family and I went to the buffet. The food was gross, really gross. Overcooked, flavourless. 🤮 literally the bread rolls were the nicest food by far. A lot of the other patrons were questionable. The staff constantly take your plate and ask if you're done. I think to rush you out to get the next people in. It definitely was not our type of place. We will never go back.
- Paul Miklic
5 Fri 2024 at 11.47 pm
I been to many buffet’s in the western suburbs, Sanctuary lakes hotel is my favourite. Foods always fresh, consistent, full tubs most of the time. and dessert is delicious. always different, and the icecream is next level 👌👌Recommended for Party’s to 👍👍
- Trudy Adamson
5 Fri 2024 at 11.47 pm
I attended a party here and the food was absolutely delicious, and the staff were fantastic.
- Tia Petaia
5 Fri 2024 at 11.47 pm
Had my mum's 60th with her sister's 70th today and everything was on point!! Holly and her team was so nice, service was good, food was great. Had family from NZ saying nice things about the Venue. Waiters were so nice and respectful to our elders. Thanks for everything! Will be back for sure!! 👍
- Charlie Pelliccia
5 Fri 2024 at 11.47 pm
Great local place to have a meal. So much variety and the staff and service provided is always of a very high standard. Keep up the great work.
- Maggie Colosimo
5 Fri 2024 at 11.47 pm
Great choices. Enjoyable visit with my family. Dessert choices were outstanding. Food was nice, just needed to be a bit hotter. Staff was excellent 👌
- Susan Buckle
5 Fri 2024 at 11.47 pm
Good food, service average as buffet, would go again
- adua d
5 Fri 2024 at 11.47 pm
food was wonderful, and hot. was seated very quickly and the dessert was delicious. drinks were great and the cannoli and macarons are amazing. plates were cleared as soon as you’re done so you have space for more. I came with family and we loved it here and will be coming back. i recommend the sweet and sour chicken!!
- Christian Woern
5 Fri 2024 at 11.47 pm
Food options are good and a decent variety offers something for everyone. I suppose it is not easy to provide/prepare the right amount of food for "all you can eat". We come occasionally with two young teenage girls, the price of about $35/person is not cheap and you should consider that when coming with teenagers who barely eat (at least ours). Prices for kids are half, I think. For a family of four we usually spend around $160-170 including drinks.
- Air Bear1884
5 Fri 2024 at 11.47 pm
Excellent buffet, certainly the best have experienced.
Highly recommend the "Thai duck" curry (whole pieces of meat on the bone!
- Jason Trickey
5 Fri 2024 at 11.47 pm
Buffet is a little expensive. The venue will charge for kids of all ages under 6 at around $10 per child. Just under $40 for an adult for dinner buffet. Plates are cleared regularly by wait staff. Seating is a little close together making navigation with a pram difficult. Roast meat was tough and dry however the selection of food is reasonable. The kids playground is what really let's the place down. Parents leave kids unsupervised which leads to rough play from older kids around younger kids. Kids were also bringing food into the play area despite posted rules and leaving dirty dishes in the area. A part of the barrier fencing of the playground is broken resulting in kids accessing areas of the playground they shouldn't. A handful of kids were scolded by staff for entering the off limits area but that didn't deter them from entering the off limits section. Overall the place is reasonable, a little expensive for what you get, and let down massively by a playground that is pretty much a wrestling ring at the best of times where kids go crazy unsupervised.
- XZ C
5 Fri 2024 at 11.47 pm
Beautiful Place for buffet, Easy Parking with plenty of spaces onsite.
Friendly and warm welcoming staff, great Service. Spacious venue with lots of available seats could choose.
Fresh prawn and mussels, love the dessert of warm Apple Strudel, so delicious!
Very reasonable buffet price with good quality food.😊🌹
My mum is very happy and would return next time.💗💗💗
Thank you for a great experience before mother's day. 😃👍👍👍
- Adrian Vanniasinkam
5 Fri 2024 at 11.47 pm
A slightly different experience than traditional suburban hotel. Liked it enough and will make the 30 min drive again sometime.
- DxMT • 湾岸ミッドナイト
5 Fri 2024 at 11.47 pm
A great all you can eat! Very average selection. Was surprise that there wasn’t much diversity.
Everything there was great though. Just seemed like for a all you can eat, you could have more.
- Carlos Jaime De Leon
5 Fri 2024 at 11.47 pm
Affordable buffet lunch if you are craving for eat-all-you-can for $31 per person (drinks not included only tap water).
Really liked the yakisoba and lemon chicken and fish of the day, everything else was just alright
- Carla Gallo