Published:
July 20, 2024
About Summerhill Hotel
Dine in
Takeout
Delivery
Service Options
Highlights
Great cocktails
Sports
Offerings
Alcohol
Beer
Cocktails
Food
Food at bar
Happy hour drinks
Happy hour food
Hard liquor
Wine
Atmosphere
Casual
Planning
Accepts reservations
Parking
Free parking lot
Free street parking
Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Dining_options
Seating
Crowd
Groups
LGBTQ+ friendly
Payments
Credit cards
Debit cards
NFC mobile payments
Map
Summerhill Hotel Reviews
We've been coming to this place for a couple of years but in the last year we've really really been very impressed the food especially the steaks have been cooked to perfection
We were there today and we took our son , my God he was so impressed with his meal which was steak cooked to perfection , he said service was fantastic and the assistant manager is excellent he's a hard working peoples people who will go out of his way to help and hats off to the staff and chef, meals were spot on, service fantastic steak unbelievable .. Make sure you head to this place.. You won't be disappointed at all
- Kaz Jory
20 Sat 2024 at 05.33 pm
This bistro has really gone downhill, the nice staff are gone!
The meal l had was pork roast, well the one slice l got was roasted alright, it was hard, brown and looked old, l worried actually l might get sick, lm not a huge pork eater but mostly it’s white meat, not this it was brown! Just wished l had of taken a picture to put with this review. I took plate to the counter and told her to tell the chef to try eat this as it was really bad. A worker came and asked me if l wanted a free drink or cake l think he said, but l just wanted them to know people are not going to eat that, l would say it had definitely been reheated in a pan, l have ticked this bistro off for good, l hope they can get proper chefs who know how to cook.!
- clerk chase
20 Sat 2024 at 05.33 pm
The location was a little out of the way... but located in a mall would be good for a feed at lunch.... I got a blue steak which was near to perfect... soft and buttery to the taste buds
We also got a seafood basket... which I don't recommend. Felt a little underwhelmed by it
The servers allowed us to sit 5 minutes to closing time and even allowed us a decent amount of time to finish our meal.. we didn't feel rushed
For a pub feed, it's worth it 👌
But don't get the surf and turf option
Never used the rooms so I didn't rate
- Jenn C
20 Sat 2024 at 05.33 pm
The hotel has poker machines, large screen TVs and a TAB. It is wheelchair accessible, however the car park for the centre lacks many disability carparks,
The interior floor of the hotel is flat and manual wheelchairs and walkers can manoeuvre well; the gaming area is reasonably spaced out and again walkers and wheelchairs can usually get through without much trouble. The spacing between gaming machines does allow manual chairs to fit beside te player.
- Michelle Hogarth
20 Sat 2024 at 05.33 pm
Thank you Lou for your great service. Welcomed us at the door and made our first experience at summerhill enjoyable. Food was great.
- Stephen Dore
20 Sat 2024 at 05.33 pm
Slow Service & On A Quiet Day Ordered a Seniors $18 meal With Free Beer or Wine, But I Was Knocked Back For An On Tap Apple Cider ( What's The Difference !! ) But The Meal
Salt & Pepper Calamari Was Just Excellent
- Laurie Deguara
20 Sat 2024 at 05.33 pm
Ordered Roast of the day (pork) was a disappointment pork was thinly sliced very dry and smothered in gravy to cover up the dryness of the pork.
Obviously pork was cooked a few days earlier.
Definitely will give this place a miss for meals.
- Lyn Webb
20 Sat 2024 at 05.33 pm
Meals are amazing pub meals. Great value for money, great portions. The staff including Kristy and Bella are so welcoming, caring and attentive. Love all the friendly staff.
- Jo Jo
20 Sat 2024 at 05.33 pm
Love the staff there esp Kristy, Vin and Bella they are super friendly and up for a joke. Love the pot and parma meal
- Avdhoot Trivedi
20 Sat 2024 at 05.33 pm
Lovely little pub with good vibes. Great staff
- Gracious
20 Sat 2024 at 05.33 pm
Loved the steak! Perfectly made. Thank you
- Hank Dapper
20 Sat 2024 at 05.33 pm
Lou was so lovely to my parents, I'm very grateful for his kindness and will definitely be coming back here.
Meals were very good also.
- Paul Busutil
20 Sat 2024 at 05.33 pm
Just had my second feed here, the first time I ate here I really enjoyed the quality of my meal and thought we must go back and tonight did not disappoint .
First time I had the seniors Lambs Fry and Bacon and tonight Mexican Parma both top quality meals as far as pub meals go and all the bar and table staff are super friendly.
Looks like I have found my go to place to eat whenever I'm in Resa.
- Mark Jonathan
20 Sat 2024 at 05.33 pm
It's sad that this side of the Summerhill shops seems so dead compared to the Kmart and Coles side. I think due to the lack of traffic, the pub seems dull compared to most. Other than that, this place meets all the standards you’d expect from a pub.
- Drew Cumming
20 Sat 2024 at 05.33 pm
Hidden away, but lots of parking.
Great staff and food!
Love that they have NBA on the TV, a lot of places don't.
Called in a few times and always leave with a smile on my face.
They actually make you feel welcomed, no matter how busy they are.
Mangers and staff seem to be on the same page, and work well together.
Ex chef, so I sussed out the kitchen, amazing chef in there, small kitchen, but she was creating top quality stuff.
Well done👍
- Toska Hiraeth
20 Sat 2024 at 05.33 pm
Had lunch here, and all I can say is it was “okay”. Whoever is making their steak sandwiches could use a course on how to make a good one…..who puts the cheese at the bottom of the sandwich underneath the salad ingredients where it remains a cold slab? Overall not horrendous, but I won’t be back when there’s much better options nearby
- Dano ibe
20 Sat 2024 at 05.33 pm
Had an party of 13,
No complaints, solid food , great services!
- george infanti
20 Sat 2024 at 05.33 pm
Great service and quiet place to chat, have a beer and a meal.
- Dallas Taylor
20 Sat 2024 at 05.33 pm
Good evening
A year or so ago I was a resident in the area and frequented your hotel, to play the pokies. This was more than a year ago. I have since returned to Reservoir and popped in to your venue. I was hoping to catch up with one of your gaming staff, Mikki, she always was a welcoming staff member.
I was wondering if Mikki is still employed at SummerHill, I have been in a couple of times and current workers do not know of Mikki.
Can you please let me know if Mikki is still employed at your hotel, if not do you know where she is working? I would love to catch up with Mikki again after an absence due to my work commitments interstate.
I rarely place reviews, however in a gaming environment Mikki (I'm hoping the spelling is correct) was a comfort and supportive in her role on the floor.
I would appreciate a reply. Mikki gave me the best of customer/hospitality service and Mikki was so accepting of my 'addiction', without prejudice and made me feel comforted.
Regards
Dallas
- Claire E
20 Sat 2024 at 05.33 pm
Get down to the Summerhill Hotel and try their new snapper dish with mash potato, peas, capers etc. - a real winner - recommended to me by Lou and it is excellent! Delicious!
- Ian Patman
20 Sat 2024 at 05.33 pm
Friendly staff and great value. Special thanks to Rhonda, Kristi and Lou for great service
- tony scaglione
20 Sat 2024 at 05.33 pm
Fresh and affordable food and excellent customer service. Keep up the excellent work. Definitely will be back.
- Damian Cesario
20 Sat 2024 at 05.33 pm
Food is fantastic, steaks are probably the best in this side of Melbourne.
- Ian Palmer
20 Sat 2024 at 05.33 pm
Food great staff friendly and price friendly
- NRIC3604
20 Sat 2024 at 05.33 pm
Dinner tonight was not a great experience.
Firstly, the girl on the counter was friendly enough, but didn’t have knowledge around drinks or food. Which is fine we all have to learn, but she had no support immediately around her to ask.
Ordered an onion rings as an entree for the table to share, kristy was the server for the meals, the mains showed up and I said I don’t think they are ours we ordered an onion rings to come out first, she responded with well these are ready and the onion rings aren’t so they will
Come out when they’re ready.
We ordered 2 parmys chips and salad and side of mushroom gravy which is $3, when they arrived it was plain gravy. This point was raised with Kristy who said “ well the ticket in the kitchen said plain. That’s why you got plain.” We advised her the ticket was incorrect and asked to her to change it, which seemed like a major inconvenience for her.
Lastly, there was a seafood basket on the specials beside the till, prior to ordering it, I asked what was in it. Was advised, fish, prawns, calamari and scallops. What arrived was processed “prawn cutlets”, what they called the scallops are known at the fish and chip shop as seafood bites, rounds of processed seafood extender, the calamari was the processed “squid” rings and the fish is still unknown, all of it completely disgusting.
I get that sometimes food isn’t wonderful, there’s issues with suppliers and mistakes happen, BUT the attitude and blatant hostility around it was unnecessary.
- John Capomolla
20 Sat 2024 at 05.33 pm
Decided to have a chill evening, so I went into the gaming floor. After a short while, walked over to the coffee station and ordered a hot chocolate. I'm watching the girl proceed to throw 2 heaped teaspoons of chocolate into a cup followed by hot milk. I could have done better job making my milo at home. Full of floating chocolate bits, and when i finished it, the bottom of the cup resembled something that a pig would lay in. Chocolate didn't melt and tasted like warm milk. Probably a better option would be to put the chocolate into the milk jug and froth it together. Now, i am fully aware that it's complimentary, but for god sake, please train certain staff to make it properly, even if you need to charge. I'd be quite happy to pay for a decent cup
- Eve (EveG)
20 Sat 2024 at 05.33 pm
Chips warm & some burnt, presentation of food on the plate unappealing, nearly 25 minute wait, definitely no where as good as it use to be.
The hamburgers were also presented with a steak knife shoved into the centre of the hamburger, I thought this rather odd.
- John Douglas
20 Sat 2024 at 05.33 pm
Awesome service from staff, friendly and very attentive. Great meals and prices.
- Valerie Kacarik